Shipping policy
Processing Time
Please understand that over 80% of the items are made once orders are received. The processing time is about 7-10 days to ship out your items. However, some of the items are complex, which require more time to produce. We will remark a longer processing time on the product page in these situations.
Shipping & Delivery
Unless otherwise indicated at the time of ordering or by subsequent notification from us, shipments will be made via a carrier that we select, or if we give you a choice of shipping method, the carrier that you select. If you choose an express delivery service, an additional charge will be imposed at the time of your order. All ship and delivery dates specified on our website are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. Inspect your shipment upon arrival.
| Destination | Carriers |
| Hong Kong | EC Get Operated by HK Post or S.F. Express - delivery within 2 working days after posted *Free delivery for order over HK$1,000 |
| Macau / China / Taiwan | S.F. Express |
| Other Countries | E-Express by Post Office (Tracking service, 7-14days arrival after posted) / DHL Express Service |
Import Duties (if any) are excluded. Buyers need to pay directly to destination customs/carriers partners